Shopping Policy

At Belle Delux, we are committed to providing a seamless and elevated shopping experience. Please review our shopping policy before placing your order.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed. Once your order has been processed, you will receive a confirmation email with tracking information when available.

Shipping

Belle Delux offers secure and reliable shipping. Delivery times may vary based on your location and selected shipping method. Please note that shipping timelines are estimates and may be affected by carrier delays beyond our control.

Order Changes & Cancellations

Orders can only be modified or canceled within 24 hours of purchase. After this window, orders are considered final as they may already be in processing or preparation.

Returns & Exchanges

Due to the hygienic nature of hair products, all sales are final. We do not accept returns or exchanges once an order has been shipped. Please ensure all details are correct before completing your purchase.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact our support team within 48 hours of delivery with clear photos of the issue. We will review and resolve the matter promptly.

Product Care & Responsibility

Proper care is essential to maintaining the quality and longevity of your Belle Delux hair. Belle Delux is not responsible for damage caused by improper handling, styling, or maintenance.

Pricing & Availability

Prices and product availability are subject to change without notice. Belle Delux reserves the right to limit quantities or discontinue products at any time.

Customer Support

For any questions or concerns regarding your order, please contact our customer support team. We are here to assist you and ensure your experience reflects the Belle Delux standard.